Last Updated: 12/6/2026

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1. Introduction

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BuildBright Leads Ltd ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and share your personal information when you:

• Visit our website;

• Submit an enquiry through our website;

• Complete a lead generation form;

• Respond to an advertisement;

• Contact us by telephone, email, SMS or social media;

• Request information about products or services.

We process personal data in accordance with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018 and other applicable privacy legislation.

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2. Who We Are

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BuildBright Leads Ltd

Address: Stapeley House, London Road, Nantwich, Cheshire, CW5 7JW

Email: admin@buildbrightleads.co.uk

Telephone: 01270 433826

For the purposes of UK GDPR, BuildBright Leads Ltd is the Data Controller of the personal data collected through our website, advertisements and lead generation campaigns.

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3. Information We Collect

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We may collect and process the following categories of personal data:

Identity Data

• Name

• Title

Contact Data

• Telephone number

• Mobile number

• Email address

• Postal address

• Postcode

Enquiry Data

• Information submitted through forms

• Service requirements

• Property details where relevant

• Budget information where voluntarily provided

Technical Data

• IP address

• Browser type

• Device information

• Website usage information

Marketing Data

• Communication preferences

• Advertising interactions

• Lead form submissions

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4. How We Collect Your Information

We collect information when you:

• Complete a form on our website;

• Submit a Facebook Lead Form;

• Complete a Google Lead Form;

• Submit information through a landing page;

• Contact us by phone, email or social media;

• Subscribe to updates or newsletters;

• Use our website.

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5. How We Use Your Information

We may use your personal data to:

• Respond to your enquiry;

• Match you with a suitable service provider;

• Arrange appointments;

• Contact you regarding requested services;

• Improve our services;

• Monitor advertising performance;

• Comply with legal obligations;

• Protect our legal rights.

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6. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Consent

Where you actively submit your details through a form and agree to be contacted.

Legitimate Interests

To operate our lead generation business, improve our services and connect customers with relevant service providers.

Contract

Where processing is necessary to provide requested services.

Legal Obligation

Where we are required to comply with applicable laws or regulatory obligations.

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7. Sharing Your Information

By submitting your details through our website, landing pages, advertisements or lead forms, you acknowledge and agree that your information may be shared with a suitable local service provider for the purpose of responding to your enquiry.

We may share your information with:

• Our clients and service providers;

• Appointment setting teams;

• CRM providers;

• Marketing platforms;

• Professional advisers;

• Regulatory authorities where required by law.

We do not sell personal data to third parties.

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8. Marketing Communications

Where permitted by law, we may contact you regarding your enquiry.

You may opt out of marketing communications at any time by:

• Clicking an unsubscribe link;

• Replying STOP to SMS messages;

• Contacting us directly.

We comply with the Privacy and Electronic Communications Regulations (PECR).

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9. Data Retention

We will retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting or reporting requirements.

Where no longer required, personal data will be securely deleted or anonymised.

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10. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

• Unauthorised access;

• Loss;

• Misuse;

• Alteration;

• Disclosure;

• Destruction.

Access to personal data is restricted to authorised personnel and service providers who require it for legitimate business purposes.

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11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data;

• Correct inaccurate data;

• Request deletion of your data;

• Restrict processing;

• Object to processing;

• Request transfer of your data;

• Withdraw consent where consent is relied upon.

To exercise any of these rights, please contact us using the details provided in this Policy.

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12. International Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place as required by UK GDPR.

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13. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality;

• Analyse visitor behaviour;

• Measure advertising performance;

• Deliver relevant advertisements.

You can control cookie preferences through your browser settings.

A separate Cookie Policy may be provided where required.

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14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

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15. Complaints

If you are unhappy with how we handle your personal data, please contact us first so that we can attempt to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO):

Website: https://www.ico.org.uk

Telephone: 0303 123 1113

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16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised effective date.

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17. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

BuildBright Leads Ltd

Email: admin@buildbrightleads.co.uk

Telephone: 01270 433826

Address: Stapeley House, London Road, Nantwich, Cheshire, CW5 7JW